- Note that the request tracker should NOT be used for general assistance
- or support queries. Just because something doesn't work the way you expect
- does not mean it is necessarily a bug in OpenSSL.
+ In order to avoid spam, this is a moderated mailing list, and it might
+ take a day for the ticket to show up. (We also scan posts to make sure
+ that security disclosures aren't publically posted by mistake.) Mail to
+ this address is recorded in the public RT (request tracker) database (see
+ https://www.openssl.org/support/rt.html for details) and also forwarded
+ the public openssl-dev mailing list. Confidential mail may be sent to
+ openssl-security@openssl.org (PGP key available from the key servers).